At ComeMoon Co-Living, we respect your privacy. We collect only the personal information we need to manage your booking, prepare for your stay, and meet our legal obligations.
What Information We Collect
When you book or stay with us, we may collect your name, contact details, booking information, payment status, and passport information.
We may ask to photograph your passport so we can enter the required details for accommodation reporting in Thailand, including TM30 notification where applicable.
How We Use Your Information
We use your information to:
- Manage your booking and communicate with you.
- Arrange your stay and process payments.
- Complete required accommodation reporting, including TM30 where applicable.
- Maintain our website and understand how visitors use it.
We do not collect personal information for purposes unrelated to your booking, stay, or legal obligations.
Who Can Access Your Information
Your information is accessible to me as the person managing ComeMoon Co Living and, where necessary, our website hosting provider for technical support and website maintenance.
We use Stripe to process payments and Google Analytics to understand how visitors use our website. These services may process certain information according to their own privacy policies.
We do not sell your personal information. We may disclose information to government authorities when required by law.
How We Protect and Keep Your Information
We take reasonable steps to protect your information and limit access to those who need it.
We keep personal information only for as long as necessary for the purposes described above or as required by law. Information that is no longer needed will be deleted or securely disposed of where appropriate.
Your Privacy Rights
You can contact us to ask what personal information we hold about you, request a correction if something is inaccurate, or request deletion of your information.
We will review and respond to your request in accordance with applicable law. In some cases, we may need to retain certain information to meet legal obligations, including accommodation reporting requirements.
Cookies and Website Analytics
Our website uses Google Analytics to help us understand how visitors use the site and improve their experience. Cookies or similar technologies may be used for this purpose.
Where required, we will provide appropriate information and choices regarding cookies and analytics.
Contact Us
If you have any questions about your personal information or wish to make a privacy request, please contact us.
ComeMoon Co Living
Email: iminimalworks@gmail.com
Chiang Rai, Thailand
We believe privacy should be treated with the same care and respect as the people who stay with us.
Thank you for trusting us.